Delivery policy
SHIPPING COSTS
Shipping charges are automatically calculated by our website based on the customer's location and selected shipping method and may differ from the actual cost of shipping. Shipping charges processed through our website are final and will not be adjusted. If you have any questions about your shipping charge, please contact us prior to placing your order.
FREE SHIPPING
Free shipping is available to most US addresses for qualifying orders of $50 and up. Some items may not be eligible for free shipping. If we are not able to offer you free shipping, you will be notified after the order is received.
For shipping addresses outside of Hawaii, we ask that you select a shipping method during checkout. The free shipping method is determined by Easy Music Center. If you have any shipping limitations (P.O. Box, has to be FedEx, etc.), please mention it in the notes of your order. We will try to accommodate your needs, but if the method you choose incurs a larger cost than our normal free shipping method, we will contact you about an upcharge.
Once your order is placed, we are unable to change the method of delivery. Please contact us immediately if you want this option changed. We will need to cancel your original order and email you a new invoice
CONTACTLESS CURBSIDE PICK UP
Contactless Curbside Pickup is only available for qualifying orders of $25 and up.
The cardholder is designated as the person authorized to pick up the order. You will need a valid photo ID to receive your order.
You must select “Contactless Curbside Pick Up - Cardholder Must Be Present With ID” in order to get this option.
Once your order is placed, we are unable to change the method of delivery. Please contact us immediately if you want this option changed. We will need to cancel your original order and email you a new invoice.
Any order that is not picked up within 72 hours will be canceled and refunded. Please contact us if you are unable to pick you up your order within that time frame.